Return Policy

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Inventoryvendor is committed to customer satisfaction. This Return Policy outlines the terms and conditions for returns and refunds of our curtain and home textile products and services.

Return Eligibility

To be eligible for a return, the following conditions must be met:

• Items must be returned within 30 days of purchase or installation
• Products must be in original, unused condition with all tags and packaging
• Custom-made items may have different return terms as specified at time of purchase
• Installation services are generally non-refundable once completed

Non-Returnable Items

The following items and services are not eligible for return:

• Custom-made curtains and textiles designed specifically for your measurements
• Items that have been installed, altered, or damaged after delivery
• Clearance or sale items marked as final sale
• Completed installation services
• Items without proof of purchase

Return Process

To initiate a return, please follow these steps:

1. Contact us within 30 days of purchase to request a return authorization
2. Provide your order number and reason for return
3. Receive return authorization and instructions
4. Package items securely in original packaging if available
5. Ship items back to our designated return address

Refund Processing

Once we receive and inspect your returned items:

• Refunds will be processed within 10-15 business days
• Refunds will be issued to the original payment method
• Original shipping costs are non-refundable unless the return is due to our error
• Return shipping costs are the responsibility of the customer unless otherwise specified

Installation Service Cancellation

For installation services:

• Cancellations made 48 hours or more before scheduled installation: Full refund
• Cancellations made less than 48 hours before installation: 50% refund
• No refund for cancellations after installation has begun
• Rescheduling is available at no additional charge with 24-hour notice

Defective or Damaged Items

If you receive defective or damaged items:

• Contact us immediately within 7 days of delivery
• Provide photos of the defect or damage
• We will arrange for replacement or full refund at no cost to you
• Return shipping for defective items will be covered by us

Exchange Policy

We offer exchanges for items of equal or greater value within 30 days of purchase. Exchanges are subject to product availability. If exchanging for a higher-priced item, you will be charged the difference. If exchanging for a lower-priced item, you will receive a refund for the difference.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance, as we are not responsible for items lost or damaged in return transit.

Store Credit

In some cases, we may offer store credit instead of a refund. Store credit can be used toward future purchases of curtains, textiles, or installation services and does not expire.

Contact for Returns

To initiate a return or ask questions about our return policy, please contact us:

Inventoryvendor
145 Heckel St, Belleville, NJ 07109, United States
Phone: +12015007258
Email: info@inventoryvendor.world

Please include your order number and reason for return when contacting us.

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